Job Timeline (Ref 1076-1297)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Jan-2015
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Jan-2015
Gazco EL0239 Remote Repair Details
Manufacturer : Gazco
Model : EL0239
Customers Fault Description : Does not light fire after being dismantled by elderly owner! - "fish-eye" appears to be floating unattached at one side.
This remote arrived and as per the customers telephone description the Ultrasonic Transducer had been tampered with causing the remote to send no signal.
The damage to the remote was beyond repair and needed replacing, this was replaced and full functionality was restored. (See )
The customer is advised that the initial fault that caused the customer to tamper with the remote may still be present in the receiver / fireplace.
Remote Images