Job Timeline (Ref 1322-1577)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Nov-2015
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Nov-2015
MERKIT MAXITROL Remote Repair Details
Manufacturer : MERKIT MAXITROL
Customers Fault Description : THE REMOTE IS WORKING FINE BUT THE RECEIVER IS INTERMITTENT. THE RECEIVER WILL WORK IF HELD FACING DOWNWARDS OR IF A VACUUM CLEANER IS HELD TO THE FACE OF IT.
This fireplace remote and receiver arrived safely. Initial testing showed that the remote was illuminating when a button press was activated but it was not sending any ultrasonic transmission on either the up or down channel.
This was a due to a faulty ultra sonic transducer in the handset itself.
A replacement was fitted and full functionality was restored.
Please note that the reason the receiver would illuminate when a vacuum was placed near it is simply that it can pick up ultrasonic signals from other electrical devices in close proximity.
Remote Images