Job Timeline (Ref 2016-2361)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 10-Jan-2017
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Jan-2017
hofmann Remote Repair Details
Manufacturer : hofmann
Customers Fault Description : not working
This Hofmann controller arrived safely and on inspection there was a battery inserted that had visual bubbling on its casing, this led to the conclusion that there was a short inside the control.
On opening the handset the battery terminals are usually separated by a insulating block were indeed shorted together when a power source was inserted.
A double insulating sleeve was fitted and full functionality was restored.
Please note that the battery has been disposed of due to its damage making it dangerous for use (see image)
Remote Images