Job Timeline (Ref 954-1158)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Sep-2014
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Sep-2014
VIBRADORM Hardwired Bed controller Remote Repair Details
Manufacturer : VIBRADORM
Model : Hardwired Bed controller
Customers Fault Description : When you turn on the power at the mains the bed vibrate instantly where it should not until you press the top left button on the controller. This button when pressed should activate the bed for either 15 or 30 minute cycles and/or turn off the bed at any time you wish. It is not doing any of these functions it is supposed to do. The bed was bought by my auntie 7 years ago and looks like it was made in 06 by the sticker inside the controller, so the button looks worn and it is sticky and lazy not crisp like the others. The other function buttons seem to work ok as when they are pressed the bed performs different cycles up/down pulse etc with the various lights coming on and the different pads in the mattress responding. So i presume it is just the on/off button on the top left causing the fault not stopping the power entry to the mattress motors or its timer function. I presume you will check all the buttons anyway.
Repair Notes
The Button on the top left of this Vibradorm Bed remote control was found to be "sticky" which meant it was contaminated and not releasing properly, there was also some tarnish on the key pad that was causing very poor contact.
The solution was to clean up the PCB and also to resurface the conductive material on the button itself.
Due to the remote being a wired system a testing video cannot be made without having also the bed receiver unit, it is advised that the customer test the remote out full upon receipt for full functionality.
Remote Images
