Job Timeline (Ref 1082-1307)

A Timeline of this job can be seen below.

Arrived - 06-Feb-2015
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Feb-2015

Mertik Maxitrol G30-ZRRS - receiver doesnt respond Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : G30-ZRRS - receiver doesnt respond

Customers Fault Description : The remote seems ok, but the receiver even with new batteries doesn't respond,. Its light rarely comes on even when the remote is inches away

 

This fireplace handset and receiver arrived and was very intermittent in functionality, the remote was tested and found to be working but the receiver was at fault.

First inspection showed that there had been some switch cleaner sprayed into the receiver which had to be cleaned off before the original fault could be remedied.

The PCB was given an alcohol bath and then dried out overnight.  Once dried the fault was found to be the 2 crystals and the U.S. receiver.

These were replaced and full functionality was restored (See  )

It is important to note that when replacing the batteries in the receiver the customer is advised to only use quality batteries such as Duracel as many of the cheaper batteries are known to leak in these items over time.

 

 Remote Images