Job Timeline (Ref 1137-1365)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 10-Apr-2015
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Apr-2015

Proclaim HE KPHLxxRN Remote Repair Details

Manufacturer : Proclaim HE

Model : KPHLxxRN

Customers Fault Description : Loose wire inside the case. No writing on the screen of the remote control. Cannot turn fire on, off or anything at all.

 

This Mertik Maxitrol G6R-H4T remote arrived safely and upon opening the battery compartment it was found that the battery terminals were faulty as described by the customer.

 

This was replaced with a new terminal and cable and full functionality was restored (See testing video)

 

 Remote Images

mertik maxitrol remote control repair

mertik maxitrol fireplace remote handset repairs