Job Timeline (Ref 1201-1438)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Jul-2015
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Jul-2015
Portway G30-ZRPSO/800 Remote Repair Details
Manufacturer : Portway
Model : G30-ZRPSO/800
Customers Fault Description : The command where you have to press two buttons simultaneously to light the fire is no longer working.
This Portway (Verine) fireplace remote handset arrived safely.
Initial testing showed that the buttons were intermittently unresponsive. This was caused by the buttons themselves increasing in resistance over time. The solution was to replace the buttons (all 4 were replaced to prevent future problems).
Full functionality was restored (See )
Remote Images