Job Timeline (Ref 1229-1467)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 26-Aug-2015
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Sep-2015
Mertik G30-ZRHSO Remote Repair Details
Manufacturer : Mertik
Model : G30-ZRHSO
Customers Fault Description : The button to turn the fire "down" is stuck in the on position. The button to turn the fire "up" only functions if the remote is held upside down
This remote arrived safely with a battery inserted. The down button was found to be "non clicking". This was due to a faulty electric button.
The button was replaced and full functionality was restored (see testing video)
Remote Images