Job Timeline (Ref 1441-1705)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 09-Jan-2016
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 26-Jan-2016

GAZCO (MERTIK MAXITROL) G30 ZRHT Remote Repair Details

Manufacturer : GAZCO (MERTIK MAXITROL)

Model : G30 ZRHT

Customers Fault Description : It won't work when the main top large button is pressed (the one used to put the fire on). The lower button (to switch the fire off) still operates the fire. I am not sure if any of the other buttons (Auto and Clock) are affected as I am unable to power the fire on.

 

This remote arrived safely with a battery included, the remote was tested using a Ultrasonic tester and the handset is transmitting a signal on both the up and down channels and therefore cannot be faulted.  It has therefore been concluded that the receiver may be at fault.  It is recommended that the receiver be sent to us so that we can fault diagnose the pair together.

The receiver was received safely and on testing was found to be intermittent on the up channel.  This was found to be due to the 40.5 khz crystal, due to the 40.5 not being available anymore a modification was carried out to both the remote and receiver (a 38.9 khz crystal was fitted in both).  This restored full functionality.

 

Remote Images

 mertik silver remote and receiver

back of the handset and receiver