Job Timeline (Ref 1736-2045)
Remote Beyond Repair
A Timeline of this job can be seen below.
Arrived - 01-Aug-2016
Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - 1736-2045)
If no payment is received within 3 months of 01-Aug-2016 then this remote will be disposed of as per our terms and conditions.
Denon RC-979 Remote Repair Details
Manufacturer : Denon
Model : RC-979
Customers Fault Description : The control has fallen on a stone floor from approx. 5 feet. Since then it doesn't work anymore. The red light on top of the controller doesn't react if you push a button. Replacement of the batteries had no effect.
This remote arrived safely from the Netherlands. On adding a power source it was confirmed that there was no signal being transmitted on any button press.
On opening the controller the problem was clear, the PCB was split in 2 right across the center of the board near the 2 mode switches (See Image). Due to the extent of the damage this repair has been made non possible.
THIS REMOTE WAS DISPOSED OF AT THE CUSTOMERS REQUEST ON THE 3RD AUGUST 2016
Remote Images