Job Timeline (Ref 1906-2232)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 15-Nov-2016
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Nov-2016
Mertik Maxitrol G30 ZRHS Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30 ZRHS
Customers Fault Description : The remote control does not operate, batteries in both handset and receiver replaced. The receiver has been replaced with a new unit, but to no effect. If I hold the handset in direct contact with the receiver , then the fire does operate in both "up and down" mode ie the motor operated valve system is working correctly but power output of handset is virtually nil.
This fireplace remote and receiver arrived safely. On adding a power source to each unit the remote was found to be transmitting a very weak ultrasonic signal.
This was found to be due to a faulty US transducer. This was replaced and full functionality was restored.
Remote Images