Job Timeline (Ref 2271-2632)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-May-2017
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-May-2017
Tempur System 2000 Remote Repair Details
Manufacturer : Tempur
Model : System 2000
Customers Fault Description : Looking at the remote the Left buttons with symbol of a torso with up and down arrows does not function when pressed whereas the others work
Thius tempur controller arrived safely and on inspection it was noticed that the cable clamp was not situated in the casing any more.
On testing it was found that the buttons were reading a high resistance when pressed, this was due to dirty contacts on the switches themselves. A switch cleaner was applied and the resistance then fell to expected normal readings. The cable was also refitted into the housing.
Remote Images