Job Timeline (Ref 2933-3391)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-Jan-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Jan-2018
Denon RC-979 Remote Repair Details
Manufacturer : Denon
Model : RC-979
Customers Fault Description : The volume down button doesnt work at all, the volume up button only works if you press very very hard All the other buttons seem to work, but probably worth checking
This Denon controller arrived safely and on testing was confirmed to have dysfunctional volume buttons.
On opening the issue was found to be a liquid contamination on the main PCB around the affected buttons. The PCB was given an alcohol bath and the rubber keypad washed down and full functionality was restored.
Remote Images
