Job Timeline (Ref 3217-3726)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-May-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-May-2018
BIONAIRE Remote Repair Details
Manufacturer : BIONAIRE
Customers Fault Description : PACKED UP SUDDENLY NONE OF THE FUNCTIONS WORK. GRANDKIDS WERE ROUND BUT OF COURSE NO ONE ADMITS TO EITHER PLAYING WITH IT OR DROPPING IT.
This BEF6500 electric fireplace controller arrived safely and on testing was not responding on any button press.
On opening there was a problem with 2 of the buttons which required replacements to bee fitted. Also the Infra red LED was faulty, a replacement was fitted.
Full functionality was restored, there is some green indicator LEDS which are weak in visibility (see video) but does not effect functionality.
Remote Images
