Job Timeline (Ref 3437-3989)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Aug-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Aug-2018
PORTWAY G30-ZRHDO Remote Repair Details
Manufacturer : PORTWAY
Model : G30-ZRHDO
Customers Fault Description : Remote has come apart & no longer functions.The remote only operates the lower temperature setting. Have contacted PORTWAY who have stated that the remote control cannot now be obtained as manufacturer is no longer trading.
This fireplace controller arrived safely and on inspection the control was apart, one button was missing and the battery cover was bent out of shape.
The PCB was tested and normal functionality was found, therefore the battery cover and button was replaced and the casing was secured together
Remote Images
