Job Timeline (Ref 3708-4319)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Nov-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Nov-2018
Dimplex RC01-008 Remote Repair Details
Manufacturer : Dimplex
Model : RC01-008
Customers Fault Description : Intermittent fault. When pressing the buttons the command does not always register with the fire.
This Dimplex fire control arrived safely and on testing the top 2 buttons were non responsive / sluggish.
On opening the issue was clear. The button contacts were heavily contaminated (see image). The board was given an alcohol bath and the keypad cleared of all contaminants and full functionality was restored.
Remote Images
