Job Timeline (Ref 3716-4328)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Nov-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Nov-2018
Verine Vertex xl Remote Repair Details
Manufacturer : Verine
Model : Vertex xl
Customers Fault Description : A couple of the buttons light up green dot at top and some dont. Therefore i cant use or control my fire. I have already replaced the battery.
This fire remote arrived safely and on inspection the case was melted and the battery cover was missing its retaining clip, these are cosmetic issues which cannot be repaired due to lack of parts.
On testing the buttons were found to be faulty, all 4 were replaced which restored full functionality.
Remote Images
