Job Timeline (Ref 4048-4706)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Mar-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Mar-2019
Repair Engineer : Martin Smith
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Phillips zenia 200 Remote Repair Details
Manufacturer : Phillips
Model : zenia 200
Customers Fault Description : The answer button is very temperamental, and often does not connect when trying to answer telephone. Have marked the button on the handset with a sticker.It is the one with the telephone symbol on, at the very top, left hand side of phone. Not sure if it's possible to test to see if it works without receiving a call, but feel something is not making contact underneath the button. Appreciate even if you just give it a try to repair it.
This Land Line Telephone Handset arrived safely and on inspection the button pad was worn. The pad was cleaned up using some alcohol and then the dome pad itself was recoated with conductive paint.
This item cannot be tested without its base therefore the customer is required to test the handset fully upon receipt.
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