Job Timeline (Ref 4141-4813)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 04-Apr-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Apr-2019

Mertik Maxitrol G30-ZRHSO-Z26 9V DC / G30-ZRRS 6V DC Remote Repair Details

Manufacturer : Mertik Maxitrol

Model : G30-ZRHSO-Z26 9V DC / G30-ZRRS 6V DC

Fault Description : Both only work to turn fire on and off if very close together about 50mm, light on remote goes on but light on receiver only works if remote very close, receiver starts to flash they eventually light stays on and works to turn the fire on and off, but will not work if any distance away

 

This fireplace remote and receiver arrived safely and on testing was confirmed to have a very limited range.

This is a common issue caused by a faulty Ultrasonic Transducer.  A replacement was fitted which restored full functionality.

 

Remote Images

 remote and receiver repair

 back of controller