Job Timeline (Ref 4161-4838)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 09-Apr-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Apr-2019

LG Remote Repair Details

Manufacturer : LG

Fault Description : Volume buttons have to be pressed very hard to adjust volume but this only works intermittently now.

 

This DVD Home Theatre remote control arrived safely and on testing was confirmed to have faulty buttons, including the volume.

On opening the issue was found to be due to a contamination over all of the PCB (see images). This liquid was shorting out much of the button array.

The PCB and button array was cleaned up to remove all contaminants and full functionality was restored.

 Testing Video

Remote Images

LG REMOTE REPAIR

 contaminated button array

 contaminated print

 back of controller