Job Timeline (Ref 4265-4963)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 16-May-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-May-2019
Repair Engineer : Martin Smith
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Onkyo RC-710M Remote Repair Details
Manufacturer : Onkyo
Model : RC-710M
Customers Fault Description : Most buttons not working. The D and some around it work but others don't. I suspect it might need the internals cleaning. An attempt was made at some point and it may not have been put back together properly.
This AV Amplifier controller arrived safely and on testing was confirmed to have most of the buttons being inoperable.
When opened the issue was found to be due to a large amount of sticky contamination over the button array and pads.
All was cleaned up using alcohol which restored full functionality.
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