Job Timeline (Ref 4549-5311)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-Aug-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 02-Sep-2019
Repair Engineer : Martin Smith
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Cyrus Remote Repair Details
Manufacturer : Cyrus
Customers Fault Description : on/off button never works, buttons 2, 3 and 6 sometimes don't work, don't use the others. Volume and mute ok
This control arrived safely and on testing was confirmed to have various buttons non responsive.
On opening there was a small mass of contamination shorting the contacts around the power button (see image). This was cleaned up which restored full functionality to all buttons.
Remote Images
