Job Timeline (Ref 4603-5376)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Sep-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Sep-2019
Repair Engineer : Martin Smith
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MERTIK MAXITROL G30 ZRRS Remote Repair Details
Manufacturer : MERTIK MAXITROL
Model : G30 ZRRS
Customers Fault Description : Remote will not open the gas valve. Light comes on the remote but not the receiver, works intermittently on the close cycle.
This fireplace controller and receiver arrived safely and on testing was confirmed not to be responding on the up channel.
This issue was found to be due to a erroneous 40.5 crystal. This was replaced which restored functionality.
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