Job Timeline (Ref 4764-5585)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Oct-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Oct-2019
Repair Engineer : Martin Smith
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Humax Ex650swf021 Remote Repair Details
Manufacturer : Humax
Model : Ex650swf021
Customers Fault Description : I thought the battery had died but I have replaced it and still nothing. It’s out of garentee so the company wnt do anything
This surround sound controller arrived safely and on testing was confirmed not to be transmitting on any button.
When opened the issue was found to be due to a crack in the print around the IR LED. The print was reworked which restored full functionality.
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