Job Timeline (Ref 4835-5668)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Nov-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Nov-2019
Repair Engineer : Martin Smith
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Mertik Maxitrol G6R-HIO Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G6R-HIO
Customers Fault Description : Increase Flame (top right) and Pilot Light (bottom left) buttons not working
This fireplace controller arrived safely and on inspection the black wire of the battery terminal was broken (see image).
The battery cable was replaced and when tested no issue could be replicated with the buttons themselves. The bottom left and top right buttons must be pressed at the same time, this is a safety feature to prevent accidental fire ignition / increase.
Remote Images
