Job Timeline (Ref 4858-5697)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 28-Oct-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Nov-2019
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRRS Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRRS
Customers Fault Description : Not sure of fault. Batteries inside were dead and signs of corrosion of copper (green deposit) at or near battery terminals plus possible battery leakage. I scraped off corrosion, fitted new batteries, and it worked ok for a while. However, it had failed an hour later. The receiver unit light does not illuminate using a functioning remote (not the one I'm sending for repair. Maybe I disturbed terminals to maybe corrosion of joints?
This fireplace remote and receiver arrived safely and on testing it was actually the remote handset itself that was at fault. No signal was present on either the up or down channel.
This was due to a faulty US transducer, this was replaced and full functionality was restored. No issue could be replicated with the receiver.
Remote Images
