Job Timeline (Ref 4897-5742)
Remote Diagnosed
A Timeline of this job can be seen below.
Arrived - 06-Nov-2019
Fault Diagnosed
Repair Engineer : Martin Smith
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Magiglo Mertik maxi troll G30 ZR HS Remote Repair Details
Manufacturer : Magiglo Mertik maxi troll
Model : G30 ZR HS
Customers Fault Description : Remote control red light illuminates when buttons pressed but does not ignite the fire. Have changed the batteries in the receiver but still does not work.
This fireplace remote and receiver arrived safely and on testing the receiver was confirmed not to be responding from any signal.
On inspection the battery block in the receiver had signs of a battery leakage, this had sadly traversed onto the main PCB and left a crystallized contamination over parts of the print. This was cleaned up and the battery block bypassed but sadly the receiver remained dead. Due to the damage a repair is not possible.
Replacements can be found here
Remote images
These items were scrapped as per the customers request by email, 16 11 19