Job Timeline (Ref 4900-5745)
A Timeline of this job can be seen below.
Arrived - 05-Nov-2019
Returned - 12-Nov-2019
Dimplex RC01-008 Remote Repair Details
Manufacturer : Dimplex
Model : RC01-008
Fault Description : Not activating even with new batteries. Light on control not illuminating.
This fire controller arrived safely and on testing was found to be transmitting a signal without a button being pressed.
This was due to contamination over the button array, this was cleaned up and full functionality was restored.
Fireplace Controller Testing Video
Remote Control Repair Testing Video