Job Timeline (Ref 4911-5760)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Nov-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 18-Nov-2019
Repair Engineer : Martin Smith
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Canton DM75 Remote Repair Details
Manufacturer : Canton
Model : DM75
Customers Fault Description : The battery discharges almost immediately so that the remote only works porperly on the first occasion that a battery is put in the remote. Thereafter, the remote sometimes works by smacking it against the palm of my hand.
This Soundbar controller arrived safely and on testing was found to be intermittent.
This was found to be due to a faulty filter capacitor, this was replaced which restored full functionality.
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