Job Timeline (Ref 5004-5869)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 25-Nov-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Nov-2019
Repair Engineer : Martin Smith
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Brilliant Slab range: Ledge 30 Remote Repair Details

Manufacturer : Brilliant

Model : Slab range: Ledge 30

Customers Fault Description : None if the buttons are working and the battery compartment is broken. I sent pictures of the remote via Facebook. Regards Helen Heeney

Remote Fixer Repair Response (see below) :

 

This fireplace control arrived safely and on inspection the casing was held together by tape and the circuit board was miss positioned, also the battery cable was broken.

The battery cable was replaced as well as all four buttons which restored functionality, the case was cleaned up and held together by a replaced fixing screw.

Please note that the battery cover cannot be replaced as these are not available as spares.

Remote Images

 fire remote repair

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