Job Timeline (Ref 5053-5926)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Dec-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Dec-2019
Repair Engineer : Martin Smith
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Mertik Maxitrol G30-ZRRS Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30-ZRRS
Customers Fault Description : Remote appears to be working. Receiver will increase the flame level red light on, but on reducing the flame the red light will not stay on and flame will not reduce.
Remote Fixer Repair Response (see below) :
This fireplace remote and receiver arrived safely and on testing the remote was foudn to be working as normal but the receiver was not receiving on the down channel. This was found to be due to a faulty HCF4069U ic.
This was replaced which restored full functionality.
Remote Images
