Job Timeline (Ref 5064-5938)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Dec-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Dec-2019
Repair Engineer : Martin Smith
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Canton DM55 Remote Repair Details
Manufacturer : Canton
Model : DM55
Customers Fault Description : Remote not functioning - would occasionally respond, but very intermittent. Tested using mobile phone camera, and no infrared single detected when not working.
Remote Fixer Repair Response (see below) :
This canton remote arrived safely and on testing was intermittent in operation, if the control was tapped it would work and then stop working.
This was found to be due to a cracked solder joint on the main IC. The IC was resoldered which restored solid functionality.
Remote Images
