Job Timeline (Ref 5090-5970)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 14-Dec-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Dec-2019
Repair Engineer : Martin Smith
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Mertik Maxitrol G30 - ZRHSO Remote Repair Details
Manufacturer : Mertik Maxitrol
Model : G30 - ZRHSO
Customers Fault Description : Remote was dropped onto a hard surface floor. the Led light still works but no signal being sent to the receiver. I have tried another remote of same kind to prove that the receiver works fine. Based on some of your previous repairs, could the ultra sonic transducer be broken in the remote handset ?
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was confirmed not to be transmitting at all.
The ultrasonic transducer was replaced which restored full functionality. The battery cable was also replaced as it had signs of a leakage / corrosion.
Remote Images
