Job Timeline (Ref 5153-6049)


All repairs are fixed price at £20 plus postage
Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 31-Dec-2019
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 02-Jan-2020
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details

Model : RCS-01C

Customers Fault Description : Electric fire does not respond to remote control

Remote Fixer Repair Response (see below) :

 

This electric fire control arrived safely and on testing was found to be transmitting as normal on every button.

The control was opened to check for any defects but no issue could be replicated.

This has deemed this item as working and the issue is most likely with the fire itself.

Remote Images

 fire remote repair

back of controller